Refund Policy

Last updated: March 2026

Our Commitment

We want you to be completely satisfied with Screen Translator PRO. If you are not happy with your purchase for any reason, we will make it right.

Eligibility for Refund

You are eligible for a full refund if:

• You request a refund within 3 days of your first PRO subscription payment
• You have not violated our Terms of Service

Non-Refundable Situations

Refunds will not be issued in the following cases:

• Refund requests made more than 3 days after the initial purchase
• Subscription renewal charges (month 2, 3, etc.) where the service has been actively used
• Accounts found to be in violation of our Terms of Service
• Requests to refund due to forgetting to cancel a subscription on time

How to Request a Refund

To request a refund, please contact us by email within 3 days of your purchase:

• Email: luungocquang2002@gmail.com
• Subject: "Refund Request - Screen Translator PRO"
• Include: The email address used at checkout

We will process your refund within 3-5 business days. The refund will be returned to your original payment method.

How to Cancel Your Subscription

To cancel your PRO subscription and avoid future charges:

• Visit the LemonSqueezy customer portal (link included in your purchase receipt email)
• Click "Cancel subscription"
• Your PRO access continues until the end of the current billing period

Cancelling your subscription does not automatically trigger a refund. If you would also like a refund, please contact us separately.

Processing Time

Once approved, refunds are processed within 3-5 business days. Depending on your bank or card provider, it may take an additional 5-10 business days for the refund to appear on your statement.

Questions?